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The taking economy: Uber, information, and power
Calo, Ryan, and Alex Rosenblat. 2017. “The taking economy: Uber, information, and power.” Columbia Law Review 117: 1–68. https://doi.org/10.2139/ssrn.2929643.
Sharing economy firms such as Uber and Airbnb facilitate trusted transactions between strangers on digital platforms. This creates economic and other value but raises concerns around racial bias, safety, and fairness to competitors and workers that legal scholarship has begun to address. Missing from the literature, however, is a fundamental critique of the sharing economy grounded in asymmetries of information and power. This Essay, coauthored by a law professor and a technology ethnographer who studies work, labor, and technology, furnishes such a critique and proposes a meaningful response through updates to consumer protection law.
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